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Microsoft jigsaw puzzles not downloading8/26/2023 Why is this a problem? Because of the first problem, grabbing a piece that you see usually results in moving the piece underneath, not the piece you think you’re grabbin. But worse than that is when the pieces scatter on top of each other, even when there is room for that not to happen. You can reset the app in Settings > Apps > Apps & Features > Microsoft Jigsaw > Advanced Options > Reset. The second problem is scattering the pieces, if I have the preview open then the scatter pieces shouldn’t move behind the preview, again if using the timer this would be. First check for game updates in the Microsoft Store app, in the Settings at the top right by choosing the three dots, then Updates. I don’t use the timer, but if I did this would be more than just annoying. I have other games that do work just fine. Laptop games are not syncing with the cloud. Sometimes its that their is a piece hidden under the one I was trying to grab, but sometimes I will click on a piece and another one that is right next to it (not even touching) will move. Puzzles I have purchased on desktop will not download to laptop. I still find two problems, the worst is grabbing the pieces, more often than not I will put the cursor on a piece to drag only to find that I am moving a different piece. I like the pictures they provide and that I can use my own as well, and there is a nice selection of piece sizes. I am currently playing this game on a 15” MacBookPro but I do look forward to playing this game on my iPad. The best feature of this game, it is my favorite way to relax after a taxing day. ![]() ![]() I switched to using a mouse however, the mouse action is a little sloppy when trying to pick a particular piece to move when there are many other pieces around it. It does get tiring using the track pad while clicking and holding to drag the selected piece to its destination. Definitely like the ability to create jigsaw puzzles from my own pictures, as well as having the option to change the backgrounds (both available with the paid version). This should clear whichever download is stuck and allow the Microsoft Jigsaw package to download. Click the X next to all pending downloads except for the Microsoft Jigsaw download. The Download Now link directs you to the Windows Store, where you can continue the download process. You will be very happy.Ģ015 review: Great pictures. Look for a downward-pointing arrow in a circle click it to pull up the list of pending downloads. If you haven’t tried this jigsaw puzzle app, give it a try. Now all my purchases are available on my iPads. ![]() The response I received was quick, friendly and very helpful. After trying all the suggested fixes listed in the FAQ I contacted support. I was having an issue getting all my in-app purchases to download to my iPads. Picking the number of pieces I want in the puzzle, as well as being able to rotate them - or not and using my own pictures is great! I like that the coloring of the pictures has not been altered. Update: Still love this jigsaw puzzle app.
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